Terms of service

Booking & Booking Fee

  • A Non-refundable Booking Fee of £20 per person is required to secure your wedding date.

  • Bookings are confirmed only once the deposit has been received and a written confirmation has been sent

  • Remaining balances must be paid 1 week before your wedding date. This can be paid via bank transfer or cash.

Trial Appointments

  • Bridal trials are highly recommended and should take place around 4-12 weeks before the wedding.

  • Please book your trial on my booking system on my website.

  • Trial fees are Non-refundable once booked and separate from the wedding day balance.

  • Any changes to your desired look should be discussed after your trial to ensure proper planning for the wedding day.

Cancellations & Changes

  • Cancellations must be made in email.

  • If the booking is cancelled less than 2 week before the wedding date, the full balance will still be due.

  • If you are needing to change the date of your wedding, this must be in email and done at least 6 months before your original wedding date - I will transfer your deposit to your new date. If less than 6 months notice is given, a new deposit will be needed for your new date.

  • In the unlikely event that I need to cancel due to illness or emergency, all payments including booking fees will be fully refunded, and I will do my best to help arrange for an alternative artist if required.

Travel & Location

  • A travel fee of £20 per half an hour travelled to and from your venue will be calculated once your venue/address is supplied

  • Accommodation costs may apply for long distance bookings.

Client Responsibilities

  • Please ensure all members receiving makeup services arrive with clean, makeup free skin.

  • Please notify me in advance of any skin sensitivities, allergies or medical conditions. All products used are hypoallergenic and suitable for sensitive skin, but prior disclosure ensures a safe experience.

  • The makeup artist is not responsible for any allergic reactions that occur if conditions or sensitivities are not disclosed.

Hygiene & Safety

  • All brushes and tools are thoroughly sanitised before and after each client and disposable tools are used where necessary.

  • Products are used hygienically and safely in accordance with professional standards.

Photography & Social Media

  • With your permission, I may take photos of your makeup for portfolio or social media use.

  • If you prefer not to have your images shared, please inform me before.

Workspace Requirements

To ensure the highest standard of service and hygiene, the client agrees to provide an appropriate working area for makeup application at the chosen venue.

  • The area must include adequate lighting.

  • A stable, clean surface or table must be available for artist’s kit and products.

  • Access to an electrical outlet is required.

  • The space should be free from excessive heat, humidity, or crowding and allow for sufficient room for the artist and client(s) to work comfortably.

  • The artist is not responsible for delays or suboptimal results caused by poor lighting, lack of space, or an unsuitable working conditions.

Delays

  • Please ensure all bridal party members are ready at the scheduled time.

Agreement

  • By paying your booking fee, you confirm that you have read, understood, and agreed to these terms and conditions.